A lesson I learned as a PM on how to answer Complexity and Ambiguity questions in REAL interviews
A failed answer and a successful answer
Failed answer
I interviewed for this e-commerce company in India and when they asked me this question, I think i failed miserably. But the interviewer was nice enough to ask me the other questions and carry on with the rest of the interview.
Question:
Tell me the most ambiguous and complex problem i solved.
Answer:
Here, I will write a very brief answer — here was a time when at Wildtrails we were doing Fashion business. A customer ordered a t-shirt but we sent a wrong size t-shirt to him. So we raised a return for the t-shirt, the shipping vendor failed 2 times to pickup the t-shirt and it was during covid time. We were helpless, our customer was angry, but the third time it was successful — i did a trick and it worked.
I explained the whole situation.
This is a cakewalk to a failure interview.
Result:
I failed the interview.
Why its a failed answer
- When asked for this question — talk about an IT product, not an e-commerce return process :) especially something that’s manual.
- Know what complexity means: complexity is something about layers. when a problem…
